Only the Full Evaluation for Certification leads to an ITSqc certification. It is a third-party external evaluation of an organization's capability, based on evidence of implementation of an eSCM. Organizations may be Certified to the eSCM-CL (clients) and/or the eSCM-SP (service providers).

An Evaluation Team performs an on-site evaluation of the entire model and creates a report that is submitted to the ITSqc, which convenes a three-member Certification Board consisting of senior members of the center.. The Board then reviews the Request for Certification and the results of the Evaluation for Certification. It then makes a Capability Determination and issues a Certificate of Capability, usually within thirty days.

The Certification Board ensures the highest levels of impartiality and confidentiality. The process includes mechanisms for the Board to hear appeals, complaints, and disputes regarding the organization's certification.

In addition, the ITSqc makes all necessary arrangements to maintain their impartiality and to safeguard the confidentiality of all information obtained during the certification process.