| Books |
ITSqc faculty and researchers are actively involved in publishing a number of books and book series. These include the ITSqc Series, the Springer series in Service Science: Research and Innovations in the Service Economy, and the ITIL V3 series.
|
|
 |
Bill Hefley,
Wendy Murphy |
Service Science, Management and Engineering: Education for the 21st Century
February 1, 2008
|
 get details |
|
|
|
Majid Iqbal,
Michael Nieves |
Service Strategy (ITIL Lifecycle Core Library)
May 31, 2007
|
get details |
|
|
|
|
|
