| Comparing the eSCM-SP v2 and CMMI |
| « back |
Subrata Guha, Bill Hefley, Elaine Hyder, Majid Iqbal, Mark Paulk
December 16, 2005
Comparison | PDF (0.51 M)
Abstract
The eSourcing Capability Model for Service Providers (eSCM‑SP), a best practices model, gives providers of IT-enabled services a reference model and capability determination methods that they can use to develop and improve their capability to consistently deliver highquality services. Capability Maturity Model® Integration (CMMI®) is a framework that guides organizations that build systems toward compliance with best practices with respect to systems engineering, software engineering, integrated process and product development, and sourcing selection. There are similarities and differences in the approaches, targets, and scopes of the eSCM‑SP and CMMI. Each provides a framework for improving the quality of services while achieving organizational effectiveness and efficiency. This report provides a brief discussion of how the two are conceptually related, and a detailed mapping between the Practices of the eSCM‑SP and the Specific Practices of CMMI. |
 |
|
|
|
|
|
|
|
