| Carnegie Mellon's ITSqc publishes material detailing definition and use of best practices models for the eSourcing market. Document topics include the model definition as well as evaluation method, organizational measurement and comparisons to other models. This list also includes documents about the ITSqc.
Our documents are available for free download. They are all saved in PDF (version 5) format, so they can be read using Adobe's Reader software.
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| September 27, 2006 |
CL |
eSCM-CL v1.1, Part 1
Model
The eSourcing Capability Model for Client Organizations (eSCM-CL) is a “best practices” capability model. (more) |
PDF (3.72 M)
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| September 27, 2006 |
CL |
eSCM-CL v1.1, Part 2
Model
This document provides details about each of the ninety-five Practices in the eSCM-CL. (more) |
PDF (7.42 M)
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| June 2, 2008 |
CL |
eSCM-CL v1.1 Errata
Errata
Errata for the eSCM-CL (more) |
PDF (0.52 M)
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| March 19, 2008 |
CL |
eSCM-CL v1.1 Individual Practices
Reference
Each eSCM-CL practice in a separate file. (more) |
ZIP (9.43 M)
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| December 22, 2006 |
SP |
eSCM-SP v2.01, Part 1
Model
This document provides an overview of the eSCM-SP, its implementation, and methods to evaluate and certify service providers. (more) |
PDF (3.94 M)
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| December 22, 2006 |
SP |
eSCM-SP v2.01, Part 2
Model
This document provides details about each of the eighty-four Practices in the eSCM-SP. (more) |
PDF (7.41 M)
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| August 22, 2007 |
SP |
eSCM-SP v2.01 Errata
Errata
Errata for the eSCM-SP v2.01 (more) |
PDF (0.35 M)
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| April 10, 2008 |
SP |
eSCM-SP v2.01 Individual Practices
Reference
Each eSCM-SP practice in a separate file. (more) |
ZIP (8.06 M)
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| October 27, 2002 |
SP |
eSCM-SP Annotated Bibliography
Reference
Annotated Bibliography for the eSCM for Service Providers. (more) |
PDF (0.93 M)
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| January 21, 2005 |
SP |
Measurement and the eSCM-SP v2
Measurement
This report addresses the establishment of measurement principles when implementing the eSCM-SP. (more) |
PDF (1.12 M)
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| December 30, 2006 |
SP |
Comparing the eSCM-SP v2 and Six Sigma
Comparison
A comparison between the eSCM for Service Providers and Six Sigma. (more) |
PDF (0.25 M)
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| December 16, 2005 |
SP |
Comparing the eSCM-SP v2 and CMMI
Comparison
A comparison between the eSourcing Capability Model for Service Providers v2 and CMMI v1.1 (more) |
PDF (0.51 M)
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| December 1, 2005 |
SP |
Comparing the eSCM-SP v2 and COBIT
Comparison
A comparison between the eSourcing Capability Model for Service Providers v2 and COBIT 3rd edition (more) |
PDF (0.52 M)
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| August 8, 2005 |
SP |
Comparing the eSCM-SP v2 and Software CMM
Comparison
A comparison between the eSourcing Capability Model for Service Providers v2 and the Capability Maturity Model for Software. (more) |
PDF (0.49 M)
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| June 23, 2005 |
SP |
Comparing the eSCM-SP v2 and COPC 2000 CSP Gold Standard
Comparison
This report provides a brief discussion of how the eSCM-SP v2 and COPC 2000 are conceptually related (more) |
PDF (0.51 M)
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| March 4, 2005 |
SP |
Comparing the eSCM-SP v2 and ISO 9001:2000
Comparison
This report provides a comparison between the eSCM-SP and ISO 9001. (more) |
PDF (0.57 M)
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| October 15, 2004 |
SP |
Comparing the eSCM-SP v2 and BS 15000
Comparison
This report compares the eSCM-SP and BS 15000. (more) |
PDF (0.51 M)
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| November 12, 2007 |
ALL |
eSCM Glossary
General
Terminology Used in the eSourcing Capability Models. (more) |
PDF (1.45 M)
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| September 2, 2005 |
ALL |
ITSqc Code of Professional Practice
General
This is the standard of professional behavior for those who use ITsqc’s models and capability determination methods. (more) |
PDF (1.12 M)
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| April 23, 2007 |
ALL |
Improve Your Sourcing Capability
Brochure
Brochure describing the ITSqc and the eSourcing Capability Models (eSCMs)
(more) |
PDF (0.81 M)
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| September 12, 2006 |
ALL |
ITSqc One-Page Brochures
Brochure
One page handouts describing the eSourcing Capability Models and their relationships to other frameworks (more) |
ZIP (0.66 M)
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