The ITSqc team is an interdisciplinary group of core faculty associated with ITSqc, affiliated faculty sharing common interests and research, and visiting faculty.

ITSqc Faculty
Name
Bill Hefley	Associate Teaching Professor, ISR
	Research Interests: service science, service innovation, human capital management, outsourcing/offshoring, People CMM (P-CMM), IT governance, IT Service Management, eSCM-CL, eSCM-SP, software engineering, software process improvement, human capital in services and software, social impacts of computing, human-computer interaction
Majid Iqbal	Adjunct Lecturer, ISR
Mark Paulk	Senior Systems Scientist, ISR
	Research Interests: Empirical methods exploring the state of the practice in services and the impact of the eSCMs on organizational capability, high maturity practices, and statistical thinking that incorporates an understanding of the effect of variation on decision making.
Jeff Perdue	Associate Teaching Professor, ISR
Jane Siegel	Senior Systems Scientist, HCII & ISR
	Research Interests: Improving organizational performance, knowledge management, and distance collaboration. Efficient and reliable methodologies/diagnostic methods to assess organizational performance. Organizational culture.

Affiliated Faculty
Name
Anatole Gershman	Distinguished Career Professor of Computer Science
	Research Interests: Knowledge and language acquisition through active learning, fusion of information from disparate sources, and making everyday objects smart.
Raj Reddy	Mozah Bint Nasser University Professor, RI/CS/ISR
	Research Interests: Technology in service to society
Bill Scherlis	Director, ISR
	Research Interests: Software assurance, software evolution, and technology to support software teams
Randy Weinberg	Director, Information Systems
	Research Interests: Software development methodologies, project management, and intelligent decision support systems

Visiting Faculty (past and present)
Name
Mahadeo Jaiswal	Professor, Management Development Institute