Course Description
The eSourcing Capability Model for Service Providers course introduces participants to the concepts, terminology, and structure of the Model and the interrelationships of the Model components. Participants will gain an understanding of the value of the Model for service providers and clients and identify major characteristics of service providers at different capability levels. Participants who have successfully completed the course will receive a certificate of completion.
Course Materials
As part of the course, participants will receive the School of Computer Science Technical Report on the Model, "eSourcing Capability Model Service Providers v2.01," the course notebook and supplemental readings.
Course Schedule
8:30 to 5:30 each day
Course Topics
What is IT-enabled Sourcing?
Benefits and Risks
Success and Failures in Sourcing
Need for and Development of the Model
Model Structure
Practice Descriptions
Support practices
Capability Areas and Practice Overview
Capability Levels
Model Summary
Course Objectives
There are five overall learning objectives for this course:
Be able to define IT-enabled sourcing and the reasons for success or failure
Be able to describe the value of the Model to service providers and clients
Understand the structure of the eSCM-SP and the interrelationship of its components.
Become familiar with Capability Areas and Practices.
Understand the key concepts and themes expressed in the Capability Levels.
Timspirit