| eSCM-CL Intensive Model Course |
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Three Day Course
December 2, 2009 to December 4, 2009
Pittsburgh, PA USA |
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Course Description
The eSourcing Capability Model for Client Organizations (eSCM-CL) is a "best practices" capability model with two purposes: (1) to give client organizations guidance that will help them improve their capability across the sourcing life-cycle, and (2) to provide client organizations with an objective means of evaluating their sourcing capability.
The eSourcing Capability Model for Client Organizations course introduces participants to the concepts, terminology, and structure of the Model and the interrelationships of the Model components. Participants will gain an understanding of the value of the Model for clients and service providers, learn about the eSCM-CL's practices for sourcing, identify major characteristics of client organizations at different capability levels, gain an introductory understanding of how the Capability Determination Process is carried out, and be given ideas for introducing eSCM-CL in their organizations. Participants who have successfully completed the course will receive a certificate of completion. |
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Course Materials
As part of the course, participants will receive the Model, "eSourcing Capability Model for Client Organizations," the course notebook and supplemental readings. |
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Course Schedule
8:30 a.m. to 5:30 p.m. each day. |
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Course Topics
- What is IT-enabled Sourcing?
- Benefits and Risks
- Success and Failures in Sourcing
- Need for and Development of the Model
- Model Structure
- Practice Descriptions
- Support Practices
- Capability Areas
- Capability Levels
- Using the Model
- The Capability Determination Process
- Introducing the eSCM-CL into Organizations
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Course Objectives
There are eight overall learning objectives for this course:
- Be able to define IT-enabled sourcing and the reasons for success or failure
- Be able to describe the value of the Model to client organizations and service providers.
- Understand the structure of the eSCM-CL and the interrelationship of its components.
- Become familiar with practices in each Capability Area.
- Learn about the characteristics for each of the 5 Capability Levels.
- Understand how the Model can be used by clients, service providers, and quality consultants.
- Gain a high level understanding of the eSCM Capability Determination Process.
- Develop an initial concept of how to introduce the eSCM-CL into your organization.
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IT Services Qualification Center